6805 Fairview Road | Ste D | Charlotte, NC 28210
FREQUENTLY ASKED QUESTIONS
RATES & INSURANCE
We believe in making mental health support accessible, ensuring you have the information you need for a seamless and stress-free experience – here's a clear overview of our standard rates and insurance policies.
01
What is the first appointment like?
For child clients, the first appointment is with caregivers and clinician only. During this intake appointment, caregivers will have a chance to see the play area, as well as have an hour to discuss primary concerns and treatment goals. Be prepared to discuss symptoms, developmental milestones, family history, educational history, medical history, current medications, previous testing/treatment, etc. After the caregiver only intake is completed, your child can be scheduled for sessions to begin working on treatment goals.
For adults, we will also gather family history, pertinent medical history for you and immediate family members as well and current symptoms and the ways in which your overall wellbeing is being impacted at this time.
02
How often will we meet?
With new clients, I like to meet weekly for at least the first month. I have found that meeting consistently every week contributes to a stronger therapeutic relationship and enables clients to more effectively address the issues they are struggling with. There are times, however, when it is appropriate to meet more or less frequently based on a client’s current needs. After the first month, we will discussed together based on your clinical needs, scheduling and finances the best frequency for us to proceed with.
03
Do you take insurance?
I do not accept insurance and am considered an out-of-network provider. Payment is due by the client at the time of service. I encourage you to check with your insurance company ahead of time to find out what your coverage is for therapy services with an out-of-network provider. Below are several questions you may want to ask you insurance company about therapy services prior to your first session:
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Does my insurance plan include mental health benefits?
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What is my annual deductible, what is its start date, and has it been met yet?
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How many sessions does my insurance cover per year?
At the end of each month, upon request, I can provide a “super bill” with diagnostic codes (if applicable), dates of service and types of services provided. You can choose to submit this to your insurance company for reimbursement based on your out of network coverage. It is the responsibility of the patient/parent to contact your insurance company directly for questions about coverage (e.g., covered services, deductible, amount to be reimbursed, and pre-authorization). Please be aware that reimbursement varies greatly and that by engaging my services you are paying “out-of-pocket” and are not assured of any reimbursement from your individual insurance policy
04
What forms of payment do you take?
I accept payment via cash, check, Zelle, Visa, Mastercard, HSA and FSA accounts.If paying by check, please make it out to Pathways to Growth Counseling
05
Will you provide a Good Faith Estimate?
Yes, as required by the No Surprises Act, and in accordance with the law, a Good Faith Estimate is available and will be discussed at the initial appointment.
